Returns & Refunds

If you wish to cancel your order:

You can notify us by email to info@tideandland.com before we have dispatched the goods to you or where goods have already been dispatched to you, by returning goods to us in accordance with our returns policy below.

Goods should be inspected immediately on receipt and you must notify Tide & Land within 21 working days by email at info@tideandland.com if the goods are damaged or do not match your order.  

Unwanted goods must be posted back to us to arrive within 21 days of delivery for a full refund. The costs of returning goods to us shall be borne by you unless the product is damaged. 

Upon receipt of the goods we will give you a full refund of the amount paid within 21 days of receipt by us.

The rights to return the goods to us as referred to will not apply in the following circumstances: -

In the event that the product has been used.
The goods must have all original packaging and be in a saleable condition. 

The returned items must be received by Tide & Land within 21 days of delivery.